Get inspired by tomorrow’s CX
Differ invites you to join us for a 75 minute inspirational webinar on how new technologies allow companies to considerably improve the Customer Experience (CX).
Our aim during this digital session is to inspire you with new technologies that have proven to improve the CX for successful international companies.
- How to develop a successful CX strategy?
Frank van Gelder, Partner at Differ Strategy
- What technology fits your company’s challenges?
Cecilia Clausen, MarTech Lead at Differ Technology
- The impact of Extended Reality, i.e. VR and AR, on CX (a client case)
Anders Ribbing, CEO Vobling (part of Bublar Group)
- Conversational Messaging – a paradigm shift in the communication between brands and consumers (use cases)
Hanna Johannesson, Product Director Conversational Messaging , Sinch
- Embracing Digital Experience Analytics Transformation
Gregory Dowling, Global Business Insight Director, Glassbox
- Connecting all the signals of customer feelings and behaviors and drive results that matter
Lars Johannsen, Managing Partner at Feedback Lab by Differ
We are management consultants specialized in supporting our clients in developing and realizing CX-strategies. Our expertise is built on assignments for leading Scandinavian organizations within industries like Telecom, Financial Services, Media, Insurance, Retail, Automotive, Manufacturing, Energy, Public sector and Trade unions.
Let´s create tomorrow's CX!