Get inspired by tomorrow’s CX 

Differ invites you to join us for a 75 minute inspirational webinar on how new technologies allow companies to considerably improve the Customer Experience (CX).

Our aim during this digital session is to inspire you with new technologies that have proven to improve the CX for successful international companies.


  1. How to develop a successful CX strategy?
    Frank van Gelder, Partner at Differ Strategy
  2. What technology fits your company’s challenges?
    Cecilia Clausen, MarTech Lead at Differ Technology
  3. The impact of Extended Reality, i.e. VR and AR, on CX (a client case)
    Anders Ribbing, CEO Vobling (part of Bublar Group)
  4. Conversational Messaging – a paradigm shift in the communication between brands and consumers (use cases) 
    Hanna Johannesson, Product Director Conversational Messaging , Sinch
  5. Embracing Digital Experience Analytics Transformation
    Gregory Dowling, Global Business Insight Director, Glassbox
  6. Connecting all the signals of customer feelings and behaviors and drive results that matter
    Lars Johannsen, Managing Partner at Feedback Lab by Differ


We are management consultants specialized in supporting our clients in developing and realizing CX-strategies. Our expertise is built on assignments for leading Scandinavian organizations within industries like Telecom, Financial Services, Media, Insurance, Retail, Automotive, Manufacturing, Energy, Public sector and Trade unions.

Let´s create tomorrow's CX!

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Our external partners at this event


Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video. Sinch is a trusted software provider to mobile operators, and its platform powers business-critical communications for many of the world’s largest companies. Sinch is headquartered in Stockholm, Sweden, and has local presence in more than 30 countries.


Bublar is the Nordic region’s leading listed company specializing in visualization and XR technology. The company develops products and solutions based on advanced technology; Augmented Reality (AR), Virtual Reality (VR), VFX production, Cinematics, Performance capture & scanning, Digital Humans and Real Time animation.


Glassbox was incorporated in 2010 as Clarisite as its founders, Yoav Schreiber, Yaron Gueta, and Hanan Blumstein, identified the need for a more holistic platform approach supporting both web and mobile apps, built for high-volume, data-sensitive environments that was fast to install and easy to maintain. Their mission is to build software that enables companies to create frictionless digital journeys for their customers.